How can we assist you?

You'll find answers to the most commonly asked questions and a contact form below.

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Our most frequently
asked questions

Browse questions by selecting a category first. Can't find the answer you're looking for? Contact us through the form below.

General
Service & delivery
Payments & refunds

What is Celebian.com?

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Celebian.com is a platform where you can instantly buy TikTok followers, TikTok likes and TikTok views.

We try to satisfy all our customer's needs when it comes to growing on TikTok, whether you're a regular user, influencer or business.

Why should I use Celebian.com?

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You should use our website if you're looking for quality and delivery assurance. We know the ins and outs of the social media, and have an incredibly knowledgeable support team to help you in every step.

You should use our website if you want to pop on TikTok, if you want to gain the attention of more users and gain social proof.

Why should I buy followers for TikTok?

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TikTok is a platform that is under massive growth. It's a social media platform where a lot of global attention is right now.

With the right profile you can let users know what you're up to, what you're promoting or what you're selling. By having followers you're showing new users that you're an expert in your market, that you have something to offer that is interesting to people. It gives users the confidence to trust and believe in what you're promoting.

If you want to grow on TikTok, because you're an influencer, a business or just want to show off, then the best way to do that is to buy followers, likes and views from Celebian.com.

What is the purpose of buying TikTok likes?

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When you post on any social media, the more it is engaged with, the better its reach. By having more likes on TikTok, you signal other users that you're someone who's worth spending time on. It increases the chances of a user following, watching and generally engaging with your content.

With more engagement you get a chance to say whatever is on your mind. It helps you in promoting events, ideas, education or sell services, products, content.

How do I order?

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You can order by navigating to any of these links: likes, followers or views.

Each product has its own set of packages that you can view by scrolling. Features, price and delivery is clearly stated for each product.

By pressing on "Purchase" for any package you will be taken to our very own checkout page. You will now be asked for your TikTok username. Once you continue you will either be able to choose posts, if you're buying likes or views, or you will see an overview of your order if you're buying followers.

Please make sure to double-check the total amount so that the pricing of your chosen product is clear. Enter your payment details through our encrypted card form to finish your order. You will now receive an order number that you can use to communicate with our support staff. Delivery should start immediately, if not then very soon.

When will my order be delivered?

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Your order will be processed as soon as a payment goes through. It will start instantly on most orders, it may take a few minutes for some to start.

You will be entitled to a refund if your order has not been delivered within 48 hours. Most importantly, we try to approach each case personally and we try our best to resolve any situation. If you feel unhappy with the received product, please reach out to us through the form below and we'll attempt to sort things out.

How can I contact support regarding my order?

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You can always reach our support through the contact form below. Our goal is to solve your issue within 12 hours.

For faster service, please provide our support team with your unique order number (example: #FL-F00D).

What payment methods do you have?

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We accept all major credit and debit cards: Visa, Mastercard, AMEX, Diners Club and Discover. You can simply pay by navigating to any of our products and use our ultra-secure card form to pay for your order.

Your transactions are always encrypted and your sensitive card data is tokenized which means that your details are never directly stored on our servers. Instead they are handled by the authorized card network partners who are certified by the PCI DSS standard which minimizes the risk of payment data leaks.

Can I get a refund?

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Our rule of thumb is that we refund payments for orders that haven't been delivered within 48 hours. Usually our services are much faster than that but the clause is there to ensure that our tech team can have enough time to resolve issues without adding additional stress factors.

Most importantly, we try to approach each case personally and we try our best to resolve any situation. If you feel unhappy with the received product, please reach out to us through the form below and we'll attempt to sort things out.

How is my payment data handled?

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Your transactions are always encrypted and your sensitive card data is tokenized which means that your details are never directly stored on our servers. Instead they are handled by the authorized card network partners who are certified by the PCI DSS standard which minimizes the risk of payment data leaks.

Contact us

Shoot us a message with whatever concerns you might have and we'll get back to you as quickly as possible.

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